Effective Customer Communication
Easily reach different customer groups with the right message using your loyalty app. Personalize communication, remind customers about promotions, and respond to their behavior with automatic segmentation and AI.
Omnichannel Communication
Reach Customers Where They Are
Communicate with customers across multiple channels:
- Push Notifications – Quick and effective messages directly to the phone screen.
- In-app Messages – Messages displayed directly in the app.
- Email and SMS – Ideal for promotional campaigns, reminders, and relationship building.
All from one intuitive dashboard – no need for external tools.
Tailor Your Messaging
with Smart Audience Segmentation
Effective communication requires a personalized approach. Send campaigns based on customer data, behavior, preferences, and activity.
Customer profile
age, gender, customer group
Location
specific locations or branches
Preferences
liked products or services
Purchase behavior
purchase history and frequency
Customer value
RFM segments, spending, loyalty
Activity
inactive customers, recent activity
Automated Campaigns Tailored to Your Customers
Use customer data to make your communication more relevant. With Rewardo’s automation module, you can create campaigns based on customer groups, preferences, purchase history, and app activity:
- Choose your audience based on customer segments, interests, and shopping behavior
- Tailor coupons, offers, and messages to different customer groups
- Trigger communication automatically – for example, after a purchase, when someone joins your loyalty program, or after a period of inactivity
Once configured, your automation rules help engage customers and encourage repeat purchases – without manually launching every campaign.
Two-Way Communication with Real Impact
Communication is also about listening to your customers. Use the survey module to:
- Collect feedback after purchases
- Gauge reactions to promotions
- Test new ideas
- Understand customer needs before launching new products
Regular feedback is not only a valuable source of data, but also a way to build trust and engagement.
Communicate Smartly and Effectively
Send messages from one dashboard
Use multiple channels: push, SMS, email, in-app
Personalize and segment customer groups
Automate reminders and recurring actions
Start Building Stronger Customer Relationships Today
About Rewardo and customer data
Rewardo follows strict security and data protection standards suitable for organisations handling customer identity, rewards and high-volume transactions.
Established
in 2020 in EU
Recognized
by loyalty experts
GDPR and CPRA
compliant
Dedicated hosting
based on AWS
Accessibility (WCAG 2.0 compliant) The mobile app and panel follow accessibility principles to ensure usability across a wide range of users.
Dedicated, isolated environment Each client receives a separated server instance with isolated data — no shared databases and no cross-tenant access.
Independent security audit
The platform has been assessed by an independent auditor, one of the leading cybersecurity companies.
Get started
- Book a Demo
Why to get a demo?
A 30-minute online demo with a presentation of the system to the business and the client’s application. Consultation on how to use the application in your business to increase profits Pricing of the dedicated application after the presentation